Help and support
Contact
Email d.sinyatinskiy@gmail.com for help with OutdoorPack or privacy questions. Include the app version, Android version, device model and steps that led to the problem. Attach a screenshot only after hiding personal information. Do not send passwords, card details, identity documents or purchase tokens.
Pro and purchases
Pro is a one-time purchase. Use Settings > Restore purchases with the Google Play account used to buy it and an internet connection. A pending purchase does not unlock Pro. For Google Play payment and refund options, see https://support.google.com/googleplay/.
Local lists
Core lists work offline and require no OutdoorPack account. Changing the interface language does not translate saved names. To remove a list, open its actions and choose Delete. To erase all local app data, use the system app-storage settings. This does not erase copies you shared or Google Play payment records.
Before reinstalling
Do not uninstall or clear storage as a first troubleshooting step: local lists may be lost. An Android backup is not guaranteed. Describe the problem to support first if you need to preserve data.